Our opinion on Motsutoys

By 7min read

The ideal European sex shop for Japanese products?

Que pensons-nous de Motsutoys des mois après notre « rencontre » ?

Welcome to you in this new post of La Plume d'Eros ! It's not usual, but today we're going to speak only from the heart. Nothing is prepared, I don't even really know what I'm going to write... I'm going by feeling because I'd really like to give you a complete and honest feedback on Motsutoys. As you know, we have tested a lot of their products as part of a partnership, and we tell you everything here: feelings about the products, the store, shipping, contacts ... In short, if you are interested in buying from them, here is everything you need to know!

No wonder you're talking about it! They give you money, right?

Je sais ce que certain.es vont se dire qu’étant donné que nous avons un « partenariat » avec la boutique, je vais forcément en parler en bien. Je serai totalement transparent : absolument pas. Car cela ne fonctionne pas comme ça. En effet, comme beaucoup, beaucoup de site de tests (et ce dans tous les domaines), nous fonctionnons à la commission. Tu connais sûrement le principe, presque tout le monde fait ça sur internet : nous testons un produit, nous redirigeons sur le site de Motsutoys et si tu achètes quelque chose, nous touchons une commission sur la vente. Exactement comme un commercial.

The advantage for you is that you discover a product in detail, it helps you to choose, and moreover, you make a good deed towards us, to support our work. I remind you that you don't pay any extra. We, on the other hand, are rewarded for our work by receiving a commission. Motsutoys for his part, made a sale thanks to our link, so thanks to our work. Everybody wins, really.

De notre côté, nous avons bien-entendu intérêt à ce que la personne redirigée achète, on ne va pas se mentir. C’est d’ailleurs pour cette raison qu’il y a beaucoup d’abus et que parfois, certains tests ne sont absolument pas objectifs (dans n’importe quel domaine cela dit en passant…). Seulement il y a ici une nuance : si on veut que cela soit pérenne sur le long terme, le client doit être satisfait de son produit. Si nous mentons sur la qualité, l’efficacité, nous perdons nos lecteurs / lectrices, notre crédibilité et cela n’apporte rien de bon. Nous avons toujours souhaité être transparents et jouer sur le long terme. Et puis on te le dit immédiatement, nous sommes un tout petit blog ! Ne crois pas qu’on se fait un salaire avec les commissions, loin de là xD !

On its side, Motsutoys does not impose anything to us. Of course, they ask us to do the tests, but we have never had an indication or a request for change on an article. Never. Simply because they have confidence in their products. And as you'll see on the site, few of the tested products we didn't like. But apart from sending us the products, the sex shop has absolutely no control over our work.

So you understand with all this that no, we are not paid by Motsutoys. Like many, we have affiliate links and we get a commission if there is a sale. But not more. So if we talk about them today, it's mainly to help people who would like to buy from them and who want a sincere opinion. And you'll see, not everything is perfect!

The store itself: is it all good or not?

Let's start with the choice of products. Motsutoys is, as you probably know, specialized in Japanese sextoys. Japanese male sex toys. As far as the choice is concerned, it is wide. You really have something to find, the catalog is varied and contains a lot of good products. Of course, you will find a larger catalog in Japanese sex shops based in Japan, but it is not really comparable... And still, lately the catalog of Motsutoys is considerably bigger! We can see that they have moved up a gear. So as far as the catalog is concerned, it's really not bad, you'll find what you need!

But there is a but. And yes. On The Eros Feather we are a couple... And if I (Nate) always find my happiness with them, Kate she... Well, it's a total desert! Motsutoys chose to make Japanese sextoys for men. This is their editorial line. This implies that there are absolutely no products dedicated to women, and that's a real shame. Because the catalog of Japanese sextoys for women is really amazing! Of course, it is difficult for them to do everything, especially for the European customers, but it is a small point to note. If you are a woman and you are looking for yourself, you will not find your happiness on Motsutoys... Who knows, maybe one day!

Prices of Japanese sextoys.

Là aussi il faut être honnête : les prix des sextoys sont un peu plus élevés que sur des sites japonais. MAIS ! Attention ici il y a un gros mais… Déjà, sache qu’en tant qu’entreprise basée en Europe, Motsutoys a bien-sûr les frais d’importation, les douanes et tout le reste. Franchement je ne sais pas vraiment comment ils bossent de ce côté-là, et ce n’est pas vraiment intéressant dans notre article. Par exemple, une vaginette trouvée à 32,45€ sur Motsutoys revient à 28,27€ sur un site japonais, basé au Japon. Mais… Les gens oublient bien souvent deux choses : les frais d’expéditions, pas toujours offerts (on verra la livraison après) et surtout la douane… Car oui, les produits venant du Japon ont la douane pour la plupart… (Oui, oui on sait, y a souvent des « cadeaux » xD). Donc au final, non, Motsutoys est très bien placé en prix. C’est en Europe donc pas de surprise. Finalement je dirai même qu’il vaut mieux commander chez eux que sur un site d’une entreprise japonaise. On est gagnant la plupart du temps.

On the payment level, there is a large choice, on this point, you will find your happiness easily!

Delivery: fast and discreet?

L’énorme point fort ici, par rapport au Japon par exemple, c’est la livraison… Déjà, elle est bien moins onéreuse et surtout, elle est terriblement rapide ! Tu peux effectivement recevoir un colis du Japon en 3 à 5 jours… Mais alors, la note va être salée… Ici, c’est des tarifs standards, dont on a l’habitude et c’est ultra rapide ! Dis-toi que nous, de notre côté, quand Motsutoys nous disait « Ok on vous fait partir un colis », deux jours après nous l’avions ! C’est top ! Parce que parfois, on a pas envie d’attendre…

Au niveau de la discrétion, là aussi aucun souci. Après tout, c’est un peu une « obligation » pour ce genre de boutique d’être discret. Honnêtement, nous avions peur avec Nezuko… 10 kilos, grande taille… Aïe… Mais non, tout était nickel, bien fermé, aucun souci avec la livraison. Donc oui, Motsutoys a une livraison impeccable et nous n’avons jamais eu un produit abimé. Parfois une boite avait pris un coup, mais là, c’est plus les livreurs… (Bonjour M. le livreur qui jette le carton du camion… Sérieux…)

Returns and after sales service.

So this is going to be the missing part of the review... Simply, because we have never dealt with this... We have been in communication with one of the managers (I won't say his name just in case, we don't know if he would allow it) and on the other hand, he has always responded within 24 hours. The exchanges are in English and he has always been very caring and good advice. I think the rest of the team must be the same, but there honestly, I can't enlighten you on it... I will tell you that in my opinion, given the quality of the service, there should be no problem. But this is a personal opinion. I invite you to read their presentation page to get an idea for yourself.

Customer reviews and returns.

It's a bit of a shame, there's not a lot of feedback on the products. There are, but it's true that sometimes we like to have product feedback. But I have the impression that there are more with time, I think they have been pulling out the heavy artillery lately in terms of marketing and communication, that explains the improvement of the site, the product sheets and the catalog. They must be developing more than before and that's a very good thing for the Otakus that we all are. On Ekomi they are rated as I write at 4.4 / 5, with 91.76% positive reviews against 4.71% negative reviews (and 3.53 neutral) with 170 reviews. So you can see that indeed, their service is pretty good!

So, Motsutoys? Is it really worth it or not?

Yes, we have affiliate links. But let's be honest for two minutes, Motsutoys is a very good online store. The prices are right, the delivery is fast and discreet, they have very good feedbacks and personally, we have always been very well received and advised. So if you want to have fun with a Japanese sextoy and you want to enjoy it quickly, go for it! You won't regret it! On the other hand, if you are a woman (or a man who wants to offer) and you are looking for your happiness, it won't be with them... At least not for the moment. But if you are looking for a Japanese male sextoy, you can go there with your eyes closed! And if you already know the store, don't hesitate to tell us in comments and give your opinion too! And remember to stop by through our links to support us 😀 ! xD

Nate.

WITH LOVE
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2 Comments
  • chlo
    26 November 2021

    Salut !

    Je tenais à apporter une précision pour la partie support, vous pouvez y allez les yeux fermés, j’ai acheté un onahole et un dry stick pour la première fois, j’ai reçu le dry stick fissuré en deux, je l’ai signalé par email juste après réception et ils m’ont renvoyé un dry stick neuf à leur frais je n’ai rien eu a payer

    Franchement c’est un très bon site, le problème des sites japonais est que certains ont un service client misérable, pour le coup motsu toys est vraiment une valeur sûr en europe !

    • Kate et Nate
      27 November 2021

      Merci beaucoup Chlo pour cette précision ! Cela pourra en aider certain.es. Bon weekend !